Regardless of your industry, today's economics require focus on the following components:

• Responding to the Voice of the Customer/Patient
• Motivating and Retaining High Performing Teams
• Maximizing Operational Effectiveness and
• Clearly Communicating your Value Proposition

Whether you are an emerging or an established business Aspire Business Consulting offers the following services to guide you through your change process.

You’ve heard the old adage, "It takes a whole city to raise a child.” In business, change must be communicated and sustained from a leadership perspective (vertically) and by peer influencers (horizontally). Addressing politics and conflicting priorities are an essential step to any type of organizational change. Often times the need for change is recognized by middle managers. “the road 2 change™” is a simple and customizable roadmap for top and middle managers that begins with creating a shared vision. In this roadmap, people, politics, priorities, management and work processes are addressed. Because nothing exists in isolation, Aspire Business Consulting looks at organizational change systemically.

What if you could increase revenue by 20% without adding additional staff and without overloading your team? Process Excellence answers the question “What is the most efficient and effective way to maximize the quality of the work being performed?” Aspire Business Consulting has Industrial Engineers and Statisticians on staff along with Organizational Developers to build quantitative and sustainable solutions. Within the Discovery phase, Aspire Business Consulting works with leaders to address the gap between strategic goals and the work currently being done. As illustrated within this process map, we work with you to define key performance indicators. Our unique approach to Process Excellence leverages any of the various paths within Six Sigma.

Sometimes businesses wait until they hear complaints from their Customers/Patients before taking action. Or they may wait for an inspector or the next person within a business process to tell them there is a problem. Neither is incorrect, but a more proactive approach may be to recognize a problem before it starts. If you are encountering the same problem over and over again, Aspire Business Consulting's Six Sigma tools are here to bring reliable solutions and results. The root of most business problems lies with understanding quality from the Customer/Patient’s perspective. Environmental factors are also considered. Most solutions end with up-training or technology upgrade. The result of delighting a Customer is repeat business!

Strategic planning is the method used to develop long-term strategies and actions which shape a company’s or an individual’s future. If your future plans involve any of the following:

• Re-organizing your business
• Developing a new business
• Risk analysis and or decision analysis
• Transition planning

Aspire Business Consulting will work with you to ensure that the plans we develop will have an important and lasting effect on your future!

Clearly communicating your competitive advantage begins with understanding your strengths and evaluating your product and services from a market perspective (responding to the voice of your Customer/Patients and understanding environmental factors).

Looking at your organization from this strategic marketing perspective helps bring more focus into the critical and vital components of advertising campaigns, sales plans – in essence all of the work surrounding your product or service.

How confident are you that your reward system(s) are aligned with the actual work being performed? Many times, corporations do not have the structure to reward “horizontal” work such as time to market.

With strict confidentiality we will define and build a customizable balanced scorecard to help your organization reach strategic goals. We also offer:

• Cost Benefit Analysis
• Forecasting and budgeting analysis and tools
• Auditing

What can be done to increase Patient retention, and make the lives of the Physician, the Office Manager, and the Insurance Company easier?

Each person in the aforementioned roles holds the answer. We work with all parties involved to bridge the gaps in processes such as patient scheduling, billing and insurance processing. By leveraging Six Sigma, Aspire Business Consulting brings these powerful voices together in order to develop a sustainable and measurable healthy process.

How is it that business processes become splintered from technology development? On one hand, business partners believe that technology solutions take too long and costs too much. On the other hand, some technology companies do not have succinct development methodologies to build the robust requirements that are necessary to avoid delays and higher costs.

Looking at the root cause of the problem rather than the symptoms will lead the organization to designing the optimal solution.

Now is the time to brush up on your skills! So sign up for one of our workshops. You and your team will benefit greatly from our interactive sessions. Classes are customizable and available via teleconference or in person:

• Cultural Change Action Planning for Black Belts or Senior Leaders
• Six Sigma Training
• Exemplary Customer/Patient Service
• Mistake Proofing your Financial Reporting Process
• Get Organized!
• Shared Vision: Bringing Vision to Reality
• Personal Accountability
• Communication Models for Teams
• Diversity in the Workplace
• Project Management 101
• Team Building for Virtual Teams
• Forecasting and Budgeting
• Cost Benefit Analysis Training